Privacy policy

Privacy Policy

3D fine Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting personal information and handles personal information in accordance with the privacy policy set by the service provider and the regulations set by our company when establishing and operating the online shop "宵" (hereinafter referred to as "this shop") using the shopping cart ASP service "Shopify" provided by Shopify, Inc. We hereby establish the privacy policy and strive to ensure the complete protection of personal information.

  • Establishment of Management System
    Our company establishes a system to properly protect and manage personal information.
  • Proper Acquisition and Use of Personal Information
    Our company acquires personal information through legal and fair means. The personal information obtained from customers will only be used within the scope of the stated purpose and measures will be taken to prevent its use for other purposes.
  • Prohibition of Disclosure and Provision of Personal Information to Third Parties
    Our company will not provide or disclose personal information to third parties without the consent of the individuals, except as provided by laws and regulations.
  • Ensuring the Accuracy of Personal Information
    Our company will keep customers' personal information accurate and up-to-date within the scope necessary to achieve the purpose of use.
  • Security Measures
    Our company takes appropriate security measures to prevent unauthorized access, leakage, loss, destruction, alteration, etc. of personal information and promptly implements corrective measures if any problem arises. Our company also provides necessary and appropriate education and supervision to employees to ensure the security management of personal information.
  • Compliance with Laws and Regulations
    Our company complies with laws and regulations related to personal information protection, guidelines set by the government, and other standards. Our company also establishes regulations related to personal information protection and complies with them.
  • Continuous Improvement
    Our company will continuously improve its efforts to protect personal information by periodically verifying, auditing, and reviewing the implementation.
  • Establishment of Inquiry Contact for Personal Information Handling
    Our company has set up an inquiry contact for handling personal information. We will respond appropriately and promptly to complaints and consultations from customers.

In case of changes to the privacy policy, the changes will be posted on this website.

Handling of Personal Information

When using our services, you will be required to provide certain information, such as your name, address, phone number, email address, etc. (referred to as "Personal Information"), which is necessary for delivering products to you and for contacting you regarding orders or inquiries.

We may also manage the received personal information together with offline data. Rest assured that we take utmost care in handling your personal information and will not disclose or provide it to third parties, except as stated in the section "Provision of Personal Information" below, where exceptions are specified. We will comply with the Personal Information Protection Law and other related regulations.

Purpose of Using Personal Information

We will use the personal information for the following purposes:

  1. Shipping and billing of products
  2. Responding to inquiries
  3. Sending email magazines and postal mailings, including direct mail
  4. Conducting surveys for site improvement and service development
  5. Surveying and analyzing marketing data
  6. Advertising and promoting products, soliciting sales
  7. Running campaigns and contests
  8. Providing point services and other services
  9. Notifying winners and shipping gifts
  10. Sending notifications related to the operation of this website
  11. Analyzing and creating statistical data for marketing, sales promotion, product and service planning, etc., carried out by our company

Provision of Personal Information to Third Parties

We may provide your personal information to Shopify, Inc. and its affiliated companies located in Canada, Singapore, the United States, and other countries outside of Japan. Please refer to the privacy policy of the service provider for the handling of your personal information by the service provider.

We will not disclose, provide, etc., personal information to third parties other than those stated above unless:

  1. You give your consent.
  2. It is necessary for the achievement of the purpose of use within the scope necessary for the operation of the web server, operation company, shipping company, credit settlement agency, point exchange service operation company, and customer inquiry response agency, which are selected by our company.
  3. We receive a request from a public institution such as a court or the police.
  4. It is based on laws and regulations.
  5. There is a risk of harming the life, body, property, or other rights or interests of you or a third party, and it is difficult to obtain your consent.
  6. It is necessary to protect or defend our rights, property, or services from actions that violate laws, our terms of use, or precautions, and it is difficult to obtain your consent.
  7. The business is transferred due to a merger, company split, business transfer, or other reasons.

Commission of Personal Information

If we entrust the handling of personal information to a third party for the business of handling personal information, we will do so under a confidentiality agreement.

We may entrust the operation of the web server, product shipping, credit settlement, point exchange services, and response to customer inquiries to business operators selected by our company.

Joint Use of Personal Information

 

Regarding the Joint Use of Personal Information:

The personal information obtained from customers by our company may be jointly used within our group companies (hereinafter referred to as "the Group") for the following purposes:

  1. Scope of Joint Use: The Group
  2. Purpose of Joint Use: Same as stated in the "Purpose of Using Personal Information" mentioned above.
  3. Items of Personal Information to be Jointly Used: Name, date of birth, gender, address, phone number, email address, workplace information, other contact details, data such as images, pictures, and audio, transaction history (including past and future records), subscription history to email magazines, inquiries and feedback to our company and their history, access records to our website, health-related information, and other personal information provided by customers to the Group, as well as other personal information collected by our company.
  4. Joint Use Administrator: 3D fine Co., Ltd. Address: 730-1, Yanoguchi, Inagi-shi, Tokyo 206-0812, Japan
  5. Acquisition Method: Obtained from customers' applications and other means, as well as through the system managed by the Group (including paper and electronic data).

Requests for Disclosure, Correction, and Suspension of Use of Personal Information

If you, the individual or your representative, make a request for notification, disclosure, correction, cessation of use, or cessation of third-party provision (hereinafter referred to as "Disclosure, etc."), we will disclose, correct, or cease the use within a reasonable scope, after confirming that you are the rightful person, except in cases falling under the following circumstances. In the case of a request from a representative, confirmation documents for the representation will also be required. Please note that a fee may be charged for disclosure, etc.

  1. When there is a risk of harming the life, body, property, or other rights and interests of you or a third party.
  2. When there is a significant impediment to the operation of our company or the Group.
  3. When there is a risk of violating laws and regulations.

Regarding SNS

For SNS operated and managed officially by our company, we manage the posting and image posting, but please be aware that the information disclosed here is considered public information.

Please exercise caution when handling personal information and posting images.

Regarding Cookies

In our shop, we or advertising providers and other business partners may use cookies.

Cookies refer to information sent and received between your browser and the web server, which allows your browser to be identified.

If you have set your browser not to accept cookies, some functions on our website may be restricted.

Therefore, we recommend that you keep your browser enabled to receive cookies.

Regarding Web Beacons

Our shop uses web beacons provided by service providers for access log collection and analysis.

Web beacons are small image files embedded in websites (also known as "clear GIFs") that allow you to determine whether or not customers have visited our shop and the number of visits.

These functions are intended to make it more convenient for customers to use our shop when they visit again and do not identify your personal information or have any negative impact on your computer.

Regarding Access Logs

We record access logs to our shop to investigate customer trends.

We also use third-party access analysis tools.

This allows us to obtain statistical site usage information, such as the number of visits and IP addresses.

However, this information is not used for the collection and analysis of personal information.

Regarding Links

Our shop contains links to external websites, but we do not share personal information with them. We are not responsible for the collection of personal information on linked websites, so please refer to the privacy policy of the linked websites.

Security

We support "SSL" (Secure Socket Layer) to protect your personal information. When you enter personal information such as your name, address, or phone number, it is automatically encrypted and transmitted, so even if the transmitted data is intercepted by a third party, there is no worry of the content being stolen. SSL communication is indicated by a padlock symbol on the page you are viewing. In addition, we have established a personal information protection policy and strengthen our management system on a daily basis.

Updates to the Privacy Policy:

In the event of changes to the privacy policy, we will post the changes on our shop. By posting the latest privacy policy on our website, we ensure that you are always aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it. We recommend checking our privacy policy regularly to stay informed about any updates. Please note that the English translation of this document is for reference purposes only, and in case of any discrepancies between the English version and the original Japanese version, the Japanese version shall prevail.

Receiving Opinions and Complaints about Privacy

For any opinions or complaints regarding our "Privacy Policy," please contact us through the inquiry form or the following email address:

Email: info@yoi-official.com

Handling of Personal Information Related to Individuals

Summary of the Personal Information to be Handled

When you access our company's website, we collect the following information (referred to as "Personal Information") which does not include information that can identify specific individuals:

  1. Information for identifying devices (cookie information, and other unique device identifiers).
  2. Information about your usage environment (such as source IP address, OS, browser, etc.).
  3. History of pages viewed by you on our company's website.
  4. Location information.

Personal Information is mainly automatically recorded through cookies and similar technologies when customers use the site. Cookies can be disabled or deleted by changing the settings of your browser. However, please note that this may cause some features of the service to be limited, so we recommend keeping cookies enabled.

Purpose of Using Personal Information

The purposes of using Personal Information are as follows:

  1. To confirm whether the access to services requiring login is from the same customer.
  2. To ensure customer security by prompting customers to re-enter their ID or password after a certain period has elapsed.
  3. To deliver optimal content, advertisements, and various services to customers.
  4. To conduct analysis for improving, enhancing, or considering new services or advertisements provided by our company or its partners.
  5. To display layout and information suitable for customer usage environment and attributes.

Contact Point for Personal Information Inquiries

For inquiries regarding Personal Information, please contact us through the inquiry form or the following email address:

Email: info@yoi-official.com

Established: April 1, 5th year of Reiwa (Year 2023)

*Please note that the English translation provided here is for reference purposes only, and in case of any discrepancies between the English version and the original Japanese version, the Japanese version shall prevail.